A breathtaking skyline moment

Waking up to the stunning view of the city skyline was unforgettable. The staff was friendly and accommodating, making our stay enjoyable. The king room was incredibly comfortable!

However, the check-in process was frustratingly slow, with long lines that tested our patience. It could definitely use some efficiency improvements, especially for a place of this caliber.

Couldn't recommend more for a city trip

Comfortable bed, convenient location, with great internet access making our stay enjoyable, and the indoor swimming pool was a relaxing way to unwind after a day of exploring.

Everything was exactly right.

This hotel suits me perfectly with its 24-hour reception, fitness centre, and excellent dining options. On my first stay, the staff kindly returned my forgotten earphones, which I appreciated. I highly recommend their attentive service!

Recently stayed at Grand Hyatt for a business trip and was thoroughly impressed. The room was spacious, featuring a lavish bathroom and stunning skyline views that made working there a pleasure. The breakfast buffet offered a delightful mix of Western and Chinese cuisines, and the service was prompt and attentive. The hotel's strategic location in the financial district made commuting for meetings very convenient.

Some facilities felt a bit outdated.

The décor felt like an elegant embrace, with art deco designs and comfortable seating in the lobby that invited leisurely chats. Accessibility was a breeze. no stairs to climb, making it perfect for a stroll.

More staff assistance would enhance the experience.

The staff at the tour desk was super helpful when we wanted to take our grandson to the Oriental Tower. They arranged tickets efficiently, making our trip to the revolving restaurant a breeze. Plus, the views from our room overlooking the river were stunning.

My kids wished there were more family-friendly dining options.

Stunning Views with Room for Improvement

I spent two nights in a Club access king room with river views, truly mesmerizing! Breakfast showcased a delightful blend of Eastern and Western options. However, the lounge felt overcrowded, affecting the experience. For a serene stay, consider visiting during quieter weekdays.

I had a great stay. The views from my room were fine, especially at night. The breakfast buffet had a fantastic variety of Western and Chinese dishes. The fitness center was well-equipped, allowing effective workouts. It felt like a luxurious experience.

Luxurious, luxurious, luxurious.

The amazing views from my Beautiful King Room River View made every morning a joy, especially gazing at the fine skyline. I loved how the elegant décor embraced me, creating a warm, inviting atmosphere. Plus, the fantastic indoor swimming pool was the perfect spot to unwind after a day of exploring!

would recommend ❤️😊

i recently stayed here, and it was amazing! i had previously visited shanghai over ten years ago, and this trip has totally surpassed my expectations. the views from my room were breathtaking, especially of the pearl tower and bund, making my holiday feel truly luxurious.

the check-in process was chaotic.

easy access to shanghai's top landmarks and park views

I loved how easy it was to stroll to the Oriental Pearl TV Tower and Jin Mao Tower, both just a short walk away, which made my stay absolutely enjoyable and adventurous with breathtaking skyline views from my room. it was refreshing to start my day at the Daily Fresh Fruit Bar just around the corner for some tasty morning fuel before heading out to explore the city.